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Jul/09

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Tenderers and Bidders are invited at SPDC

The Shell Petroleum Development Company of Nigeria Limited

Operator of the NNPC/Shell/ EPNL/ Agip Joint Venture

INVITATION TO PRE-QUALIFICATION EVALUATION EXERCISE: REFERENCE NUMBER: NG01004045

SPDC CORPORATE TELEPHONE EXCHANGE MAINTENANCE

The Shell Development Company of Nigeria Limited (SPDC) as Operators of the Joint Venture between itself and the Nigerian Petroleum Corporation (NNPC) intends, on behalf of the Joint Venture, to put in place a contract for the maintenance of Telephone exchanges in Warri, Port-Harcourt, Lagos and Abuja.

We currently have 42 telephone exchanges with an installed capacity 30,000 telephone lines in about 42 sites (18 in the East, 16 in the West, 7 in Lagos and 1 in Abuja) with associated call centre, voice mail and billing systems. There shall be a 24hr/day service in line with our operational requirement and grade of service. The contract shall be service level based and payment shall be directly related to performance. The following services required under this contract shall cover all SPDC locations including office locations, residential areas, outstations and field logistics bases companywide: including office locations’ residential areas, outstations and field logistics bases companywide:

1. Maintenance of Alcatel OmniPCX 4400 and Ericsson MD110 Telephone Exchanges

2. Maintenance of Call Centre services,

3. Maintenance of Telephone Billing Systems.

4. Maintenance of Interactive Voice Response Systems.

5. Maintenance of Audio Conference Systems,

6. Maintenance of Voice Mail Systems,

7 Maintenance of Network Management System

Experience with this nature of work in the past three (3) years is required; However, Nigerian companies that do not currently have the required technical expertise and still wish to be considered may form joint ventures with international companies. Evidence of such legally binding agreements with clear roles and responsibilities must be included in the tender package.

Contract duration: 36 Months Proposed start date: Q2, 2010 Proposed End Date: Q2, 2013

Pre-qualification requirements

Interested, reputable contractors/companies are required to submit pre-qualification documents, containing the following: -

  1. Company profile including certificate of incorporation in Nigeria, Form C02 C07.DPR certificate relevant to the nature of services to be provided and valid for 2009, names of shareholder/ equity participation.

  1. Detailed organizational structure with organogram and defined roles & responsibilities. Include Curriculum Vitae of Top Management staff citing experiences

  1. Corporate and branch offices with contacts.

  1. Verifiable evidence of financial strength and stability (to include certified Audited certified accounts and tax clearance certificates for the past three years 2006, 2007 & 2008. Verifiable evidence of source of finance with value from a reputable institution.

  1. Technical job capability (This should include verifiable details of Equipment/Tools, evidence and value of previous works done in these categories, either in the oil and Gas sector or any other industry including evidence of direct technical relationship with Alcatel on Telephone Exchange support).

  1. Curriculum vitae, with relevant certifications of key personnel with relevant experience in Alcatel telephone exchange maintenance.

  1. Properly endorsed copy of company’s Corporate Quality Assurance/Quality Control (QA/QC) Policy and plans (should also include QA/QC method statement and execution plan specific to hardware procurement, installation and software support services. QA/QC management and procedures in place. Evidence of accredition of Quality Management System. Evidence of retainership clinic arrangement, and workmen compensation insurance policy.

  1. Signed copy of Company’s Health, Safety and Environmental (HSE) Policy and Plan (HSE plan should contain detailed procedures covering the three areas). Company HSE Management system in place. Journey Management policy and typical plan. Verifiable HSE performance statistics and recognitions. Structure of the HSE organization describing responsibilities and accountabilities. CV’s of relevant HSE personnel with HSE certifications Typical Job Hazard Analysis relevant to scope of work.

  1. Expediting period for procurement installation services.. Turn around/Response time for repair, return and replacement. Evidence and process in place to support expediting period. Number of vehicles per location to provide support Evidence of 24/7 service support in place. Evidence of agreement in place for OEM support and spares ordering. Listing and evidence of ownership of relevant tools for execution of scope.

  1. Verifiable evidence of Operational Base in Abuja, Port- Harcourt, Lagos and Warri.

  1. Nigerian Content

In line with the Federal Government of Nigeria Directives on Nigerian Content targets of 45% and 70% by end year 2006 and 2010 respectively, bidders are to include in their bids detailed Nigerian content plan on how to meet these requirements. The plan should include the following information:

· Provide in tabular form the Nigerian Scope of work as percentage of the overall project scope in monetary terms on this project that will be created in country. A detailed breakdown of the components that make up the total percentage is required.

· Materials that are to be sourced locally in this contract; Nigerian professionals, skilled and unskilled personnel to be engaged in this contract.

· Where a company is in joint venture, partnership or consortium, evidence of such a relationship in form of an MOU or pre-bid agreement signed by chief executives of both companies and partners.

· Provide training plan for Nigerians/Niger Delta indigenes. Evidence of post training in last two years is required

· Evidence of nominated Nigerian Content Manager with appropriate experience, qualification, clear responsibilities & targets, seniority level in organisation, qualifications, membership of Nigerian trade/ professional body;

· Evidence of corporate NCD policy. Demonstration of legislative & regulatory awareness relative to Nigerian content, Evidence of an understanding of the local business environment & existing relationships with Nigerian contractors & suppliers, subcontracting relationships and/or partnership agreements, structured list of Nigerian supplies and services procured from Nigerian companies e.g. accounting, legal etc. existing initiatives to develop Nigerian companies; Verifiable evidence of an existing, established presence in Nigeria or plan to establish presence i.e. availability of office facilities, local support facilities.

Only indigenous Contractors or indigenous Contractors with genuine alliance with Nigerian registered multinational companies are qualified to bid.

Pre-qualification information which must be in line with the above requirements shall be delivered to the Vendor

Service Centres at the addresses below within the date stated in this advertisement. Three (3) copies of the pre-qualification package must be submitted. Please note that the pre-qualification information not delivered or received within the due date and time specified in this advertisement shall be disregarded.

SUBMISSION OF PRE-QUALIFICATION DOCUMENTS

Three (3) copies of the Pre-qualification response (in both hard copy and CD-ROM) MUST be submitted in a sealed parcel on or before 20th July, 2009 by 2.00pm at the address stated below pre-qualification Information Package, shall be sealed and marked: Tender Number: NG01004045 SPDC CORPORATE TELEPHONE EXCHANGE MAINTENANCE and addressed to:

The Secretary to the Tender Board,

Shell Petroleum Development Company of Nigeria Limited

Eastern Division

Via The Vendor Services Centre (EPF-G-SCNFP),

Contractor and Visitors Gate,

P.O. Box 263 Port -Harcourt

Rivers State, Nigeria.

GENERAL

  1. Failure of bidders to follow any of the instructions above or to provide any of the listed documents may automatically in disqualification.

  1. Notwithstanding the submission of the pre-qualification document, SPDC is neither committed nor obligated to include any company and associate on any list of potential bidders or award any form of contract to any company and or associated companies and agents.

  1. SPDC will not make any form of payment for submissions presented in response to this notice. All costs incurred as a result of this qualification invitation and any subsequent request for information shall be for the responding companies account

  1. Incorrectly addressed or labeled Pre-qualification submissions and those received after the specified date and time shall be disregarded.

  1. Applicants are advised to obtain a receipt from the Tender Board Secretary for the submitted Pre-Qualification Package. Please quote the reference and the title as shown above in all correspondences.

  1. In all correspondence, please quote the contract reference and title shown above.

  1. Only short-listed companies shall be invited to progress with the contractor selection exercise.

  1. This advertisement of “Invitation for Pre-qualification shall not be construed to be a commitment on the part of NNPC/SPDC to award any form of contractors to any company and/or associated companies sub-contractor or agents; nor shall it entitle any company submitting documents to claim any indemnity from NNPC/SPDC and/or any of its partners.

  1. NNPC/SPDC reserves the right to take final decision on any of the documents received in the pre-qualification package.

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