Society for Family Health (SFH) is one of the leading public health NOSs In Nigeria implementing programmes for improving Reproductive Health. HIV/AIDS prevention and Maternal and Child Health. SFH works in partnership with the Federal Government of Nigeria, the British Department for International Development (DFID) and the United States Agency for International Development (USAID). We recently received a two (2) year grant from the Bill and Melinda Gates Foundation to implement a Maternal and Neonatal Health Learning Project in Gombe State The project, which is one of first of its kind. Aims to demonstrate effective, scalable approaches to improving critical maternal and neonatal health practices In the home and position successful approaches for scale up in Nigeria and other parts of Africa. Recognizing that this is a learning grant and the strategic role research and evaluation will play, the following 2 year fixed term contract vacancy have been created.
Call Center Officers: (Ref: CCO, Gombe)
email: ccogf@sfhnigeria.org
Job Profile:
Reports to the Call Center Coordinator. The successful candidate will administer In-coming calls and provide relevant feedbacks to providers or families In distress, Provide appropriate referral linkages to higher level health facilities when required, contact and provide link to transport facilities during odd hours of the day. S/he will be required to identify and raise concerns when call center facilities are not functioning effectively.
Qualification/Experience;
The desired candidate:
- Must be either a double qualified Nurse Midwife or have a Medical or Nursing degree.
- Must have completed the national youth service
- Must have very good phone ethics and be able to work long hours
- Must be able to communicate clearly and fluently in the Hausa language
Compensation & Benefits;
The compensation package for this position is very attractive and designed to motivate talented candidates this position unless otherwise mentioned are based in Gombe State
Method of Application:
A one page application letter using the position “Ref” as subject, should be addressed to the Associate Director-HR, clearly providing evidence of competences required for the job, as well as current remuneration and comprehensive Curriculum Vitae indicating clearly your telephone numbers. Email address and current contact address should be sent on or before 24th December 2009 to the email address beside the job you are applying for Do note that any candidate with multiple submissions will be disqualified. Candidates without the minimum requirement need not apply. Only shortlisted candidates will be contacted.
Note:
SFH is an equal opportunity employer. Female candidates are strongly encouraged to apply.
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Tags: Gombe, Nurse Midwife, Nursing degree, NYSC
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