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Customer Support Personnel at an excellence-oriented Technology Company

An excellence-oriented Company in involved in R&D, Design and Manufacturing of Power and Automation products has vacant for the below position:

Position: Customer Support Personnel

Responsibilities

  1. Regular discussion with customers (and potential customers with a view to identifying their needs
  2. Developing quantitative measures for customer satisfaction levels,
  3. Tracking and documentation of customer complaints with view to identifying ”patterns” and eliminating such.
  4. Conceptualization and implementation of innovative and efficient systems for meeting customer needs.
  5. Implementing standard practices for customer satisfaction

Requirements

  • / in Marketing, Sociology or other related courses
  • Must be Computer literate with at least 2years experience

Method of application

Interested candidate should apply by hand with detailed CV and an application letter on or before 29th October, 2009 to:

ROLABTEKNOLOGY

No. 58, Suite 9 God’s Grace Plaza

(by Amoo Junction), Ogudu Road,

Ojota, .

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