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Customer Service Officer at the British Council

The British Council is recruiting for 4 Customer Service Officer Position in the locations below:

Customer Service Officer

Locations: 2 in , 1 in , 1 in

Duties:

The selected candidates will implement the delivery of high-quality, customer-focused services, ensuring that the needs of our customers are met. The selected candidates should have a proven track record of successful work in a customer-focused environment, and be adept at team-working as we working independently. They should be used to meeting demanding deadlines. The selected candidates should have good skills.

How to Apply:

To apply you need to use the following documents which can all be found at www.britishcouncil.org/africa-vacancies:  Job Description, Job Application form, Behavioural Competency  Dictionary, Generic Skills Dictionary Guidance for Applicants, How to complete the Application and Equal Opportunity and Diversity Questionnaire.

Please read all the documents carefully before you fill in the Job Application form.

Applications received after the deadline will not be considered. Applications or enquiries will not be considered. Only candidates shortlisted for interview will be contacted.

Deadline for Application: on or before 10.00a.m on 18th March 2010

WE DO NOT ACCEPT CVs, HANDWRITTEN APPLICATIONS OR EXPRESSIONS OF INTEREST.

The British Council is committed to a policy of Equal Opportunity and Diversity and we welcome applications from every section of community. Candidates with special needs should please ask for this information in alternative formats. We guarantee an interview to disabled candidates who meet the essential criteria.  We are the UK’s international organisation for cultural relations. We are registered in England as a charity.

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