Society for Family Health (SFH) is one of the leading public health NOSs In Nigeria implementing programmes for improving Reproductive Health. HIV/AIDS prevention and Maternal and Child Health. SFH works in partnership with the Federal Government of Nigeria, the British Department for International Development (DFID) and the United States Agency for International Development (USAID). We recently received a two (2) year grant from the Bill and Melinda Gates Foundation to implement a Maternal and Neonatal Health Learning Project in Gombe State The project, which is one of first of its kind. Aims to demonstrate effective, scalable approaches to improving critical maternal and neonatal health practices in the home and position successful approaches for scale up in Nigeria and other parts of Africa. Recognizing that this is a learning grant and the strategic role research and evaluation will play, the following 2 year fixed term contract vacancy have been created.
Call Center MIS Officer (Ref: CCMO, Gombe)
email: ccmogf@sfhnigeria.org
Job Profile:
Reports to the State Project Manager The successful candidate will be responsible for the monitoring of all cafe received by the call center S/he will analyse the calls in term of the number of calls and the issues raised by the calls. Successful candidate will be expected to provide regular feedback to the programme manager based in Gombe.
Qualification/Experience:
The desired candidate:
- Must possess a first degree (B.Sc/HND) in any discipline
- Must have substantial experience in the use of MS Excel in the analysts of data, and in management information systems design and use
- Must have completed the national youth service
- Must have excellent inter personal skills. self motivation as well as good computer/writing skills
- Project, ICT experience in a call center will be of added advantage
Compensation & Benefits;
The compensation package for this position is very attractive and designed to motivate talented candidates this position unless otherwise mentioned are based in Gombe State
Method of Application:
A one page application letter using the position “Ref” as subject, should be addressed to the Associate Director-HR, clearly providing evidence of competences required for the job, as well as current remuneration and comprehensive Curriculum Vitae indicating clearly your telephone numbers. Email address and current contact address should be sent on or before 24th December 2009 to the email address beside the job you are applying for Do note that any candidate with multiple submissions will be disqualified. Candidates without the minimum requirement need not apply. Only shortlisted candidates will be contacted.
Note:
SFH is an equal opportunity employer. Female candidates are strongly encouraged to apply.
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Tags: Analyst, B.Sc, Gombe, Health care, HND, ICT, Officers