Rep-Retail Sales: Verizon Wireless

Job ID:                         237805
Company Name:                     Verizon Wireless
Job Category:                Telecommunications; Telecommunications
Location:                        Dixon, IL
Position Type:              Full-Time, Employee
Experience:                 0-1 Years Experience
Desired Education Level:     Other

Responsibilities

Sales Results: Meet and exceed quota/revenue target for net activations, customer renewals, accessories, handsets, and enhanced services. Demonstrate equipment functions and network capability. Perform rate package evaluations and propose solutions that best benefit the company and the customer.

Customer Retention: Maintain and grow existing customer base and manage churn. Contact existing customers for contract renewals, and various data, accessory, and handset upsell opportunities. Ensure customer satisfaction and resolve all customer issues and concerns.

Order Processing: Accurately process customer transactions, audit and reconcile daily cash receipts.

Training/Meetings: Responsible for thorough knowledge of all store functions. Remain current on all wireless products, services, industry and competitive trends. Attend all applicable trainings/meetings.

Qualifications:

We’re looking for someone with serious ambition, who has what it takes to close sales, beat quotas and rack up commissions. It’s best if you have at least 1-2 years of sales experience in a commission environment; a college degree and bilingual Spanish skills are a definite plus.

High School Diploma required.
Some College preferred.
1-2 years experience in a retail sales environment.
Flexible schedule (including evenings and weekends) required.
Strong interpersonal, verbal, and communications skills.
PC proficiency in Microsoft Excel & Word required.
Ability to analyze customer needs, present solutions and add value through delivery of products and services.
The ability to work well in a dynamic, fast-changing environment that requires a high degree of multi-tasking with minimal supervision.
Effective negotiation and closing skills.

We are an equal opportunity employer m/f/d/v.

It takes dedicated, hard-working people like you to provide the nation’s best, most reliable wireless network. That’s why we offer some of the best benefits around. And the best part is, the day you start is the day your medical/dental/vision/life insurance, paid vacation, training and tuition reimbursement benefits start.

We also know how important work/life issues are in today’s marketplace. And we reward you with competitive time off and employee assistance programs so you can manage work with the rest of your life.

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Tags: cash receipts, commission environment, communication, contract renewals, customer transactions, Dixon, employee experience, high school diploma, Insurance, Multi-tasking, network capability, revenue target, sales environment, Telecommunications