Subscribe Feed (RSS)Provider Database Supervisor (Supervisor, Service Operations): Coventry Health Care, Inc.
August 13th, 2009 by confabee-jobs-usa-1 | Filed under Administration & Clerical.Job ID: 121592
Company Name: Coventry Health Care, Inc.
Job Category: Clerical/Administrative; Customer Service
Location: Tampa, FL
Position Type: Full-Time, Employee
Experience: 2-5 Years Experience
Desired Education Level:High School
Provider Database Supervisor (Supervisor, Service Operations)
Tampa Florida
General Summary:
Coventry Health Care, a $11.9 billion Fortune 500 organization, is a national managed health care company operating health plans, insurance companies, network rental/managed care services companies, and workers compensation services companies.
You asked the question? Where can I find an intellectually stimulating and challenging work environment in which to grow my career while working with people who share my commitment to a higher level of excellence?
We have the answer! We are building a world class Customer Service Organization that delivers a unique customer experience. We value the diverse backgrounds, experiences and talents new professionals bring to their role.
Coventry Heath Care is currently seeking candidates for the following rewarding positions in our Tampa office:
Provider Database Supervisor (Supervisor, Service Operations)
In this role you will have the opportunity to guide and drive the development and activities of an organized team with a provider bill review department. You will supervise the day-to-day operations. You will interact directly with customers, train new employees, and resolve customer concerns within a team to meet or exceed customer service requirements.
Coventry offers a business casual work environment, comprehensive benefits package, and the opportunity for career advancement!
Job Requirements include:
* High school degree or equivalent. Bachelor’s degree preferred
* Significant experience in health care or insurance (usually 6-7 years)
* 1-2 years supervisory experience preferred (call center experience or a claims environment.
* Knowledge of medical terminology, diagnosis and procedure coding is helpful.
* Ability to maintain production levels and quality goals.
* Ability to train employees on all products and processes Demonstrated leadership and motivation skills.
* Ability to implement service strategies for internal and external customers.
* Excellent organizational, interpersonal, communication and coaching skills.
* Strong analytical and problem solving skills.
* Able to drive change
We provide competitive salaries, excellent benefits and a desirable work environment. Individuals interested in our employment opportunities may apply on-line to Job Requisition #121592.
AOL users: Please use Internet Explorer when applying.
Check out our successful track record and explore our web site.
Coventry Health Care is an Affirmative Action / Equal Opportunity Employer, and we are committed to building a talented and diverse team.
If you have not subscribed to Confabee Career & Jobs, please do now...here... RSS feed... click me. Thanks so much!
Related posts
Tags: casual work environment, class customer service, coventry health care, coventry health care inc, customer concerns, customer service organization, employee experience, equal opportunity employer, health care company, Healthcare, heath care, high school degree, Insurance, Medical, national managed health care, new professionals, provider database, rewarding positions, tampa office
