Customer Service Representative: California National Bank
August 13th, 2009 by confabee-jobs-usa-1 | No Comments | Filed in Banking & Mortgage, Customer ServiceJob ID: 09-0097
Company Name: California National Bank
Job Category: Customer Service; Banking/Mortgage
Location: Ladera Ranch, CA
Position Type: Part-Time, Employee
Experience: Unspecified
California National Bank is looking for personable people like you to represent us with your great attitude, while assisting customers with their financial needs. Don’t miss this fabulous opportunity to start or continue your career in banking, where you can develop your skills in a friendly, community-based bank environment! We believe in growth opportunities. Part-time employees are eligible for vacation and a 401k plan. Full-time employees receive those benefits and more!
A CSR’s (Customer Service Representative) primary responsibility as a teller is to process transactions accurately and efficiently in accordance with established policies and procedures while consistently seeking to impress our customers by demonstrating Cal National’s integrity and spirit. As a CSR you will identify customer needs, explain, promote and sell various products and services in a way that builds customer loyalty through courtesy, knowledge and friendliness.
The ideal candidate will be available to work 20 hours per week–Saturday’s 8:30am to 1:15pm are required hours. Candidate should also be available Monday and Wednesday mornings and may be required to work occasional Friday’s as needed. Final schedule is flexible based on candidate availability and branch need. Reliable and punctual attendance is critical.
Requirements:
A high school diploma or GED and a minimum of six months cash handling and customer service experience with an emphasis on sales; must be able to provide information in writing or verbally; 10-key adding machine or keyboard skills; ability to be on time every day. Desired Skills: Previous cross sell, up-sell and/or referral experience as well as the ability to identify clients’ financial goals and objectives; previous banking/financial services and/teller experience.
To be eligible for employment with California National Bank you must be able to establish proof of eligibility to work in the United States, successfully pass a background screening and must be at least 18 years of age. Successful candidate will also be required to obtain a passing score on TellerVision assessment.
Cal National is an Affirmative Action and equal opportunity employer committed to diversity and to creating a work environment where the individual is valued and respected. M/F/D/V
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