Resident Concierge: Archstone
July 23rd, 2009 by confabee-jobs-usa-1 | No Comments | Filed in Hospitality & TravelsJob ID: 692BR-23
Company Name: Archstone
Job Category: Hospitality/Travel
Location: Chevy Chase, MD
Position Type: Full-Time, Employee
Experience: Unspecified
Job Description
Looking for a great first step to a bright career with one of America’s most respected apartment companies? Our Resident Concierge position is a perfect opportunity for someone looking for a customer service position. We’re a terrific group of people committed to providing superior service to residents of our upscale apartment communities.
Job Description
Responsibilities include greeting and registering visitors; greeting residents and providing services such as arranging transportation, accepting packages, assisting with luggage, guiding visitors, providing directions, and arranging dry cleaning and other service pick-ups and deliveries; preventing solicitors; responding to and following up on resident complaints or service requests; monitoring security systems and security cameras; and any other services required for maintaining a first-class level of resident service, care and safety.
Must have exceptional people skills and customer service abilities. Flexibility and a professional, friendly, helpful attitude are key.
Requirements
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Exceptional communication, customer service and people skills
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Outgoing, friendly personality
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Good organizational skills, follow-up and follow through
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Ability to handle multiple tasks at one time
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Self-motivated; can work independently
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Basic typing and computer skills including ability to find information on the Internet
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Able to work a combination of : Day shift requirements: 7:00 a.m. - 3:00 p.m. and Swing shift requirements: 3:00 p.m. - 11:00 p.m. Saturday 10:00 a.m. - 6:00 p.m.
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Hotel, hospitality or other service experience a plus
Why You’d Want This Job
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Steady work with set shifts and competitive pay
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Great benefits for full-time, including excellent health care, tuition reimbursement and paid vacation (limited benefits for part-timers)
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Not physically demanding
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Great company and team atmosphere, with a commitment to excellence
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Opportunities for advancement with a well-respected national company (One of America’s Most Admired
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Companies — Fortune magazine 2004)
To learn more about Archstone, visit our website at ArchstoneApartments.com.
Archstone is an Equal Opportunity Employer. As a condition of employment, a satisfactory hair follicle drug test and background check are required.
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Tags: America, apartment communities, apartment companies, ArchstoneApartments, Chevy Chase, chevy chase md, Computer, employment, equal opportunity employer, MD, position type, resident complaints, service abilities, terrific group, travel location

