Job ID;                     306084
Company Name;    UnitedHealth Group
Job Category;            Legal; Healthcare
Location;                    Chico, CA
Position Type;              Full-Time, Employee
Experience;                     0-1 Years Experience

UnitedHealth Group is among the most ambitious Fortune 25 companies you’ll ever meet. Through our family of businesses, we’re working to make the health care system perform better for more people, in more ways than ever.

Simply put, we think the entire system can be greater than it’s ever been. And that drives us to work harder, aim higher, and expect more from one another.

Here, you’ll be empowered to make an immediate impact for millions of others. And you’ll achieve more than you ever expected. How does that fit with your plans?

Claims Supervisor - Chico, CA-306084

UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.

Description

UnitedHealthcare, a UnitedHealth Group company, provides network-based health and well-being benefits and services for employers and consumers nationwide. We use our strength, diversity and innovation to improve the lives of the more than 18 million people who receive our unique products and services. And our endless pursuit for excellence in everything we do extends to your career as well. Join us today for an inspired and purposeful mix of professional growth opportunities and personal rewards.
Primary Responsibilities:

* Provide expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing and adjusting claims
* Authorize the appropriate payment or refers claims to investigators for further review
* Conduct data entry and re-work; analyze and identify trends and provide reports as necessary
* Coordinate, supervise and is accountable for the daily activities of business support, technical or production team or unit
* Impact of work is most often at the team level

Qualifications

Qualifications:

* Owns output at task level
* Minimum 2 years of Call Center experience
* Minimum 1 year of Supervisory or Leadership experience
* Claims experience also preferred
* Work is generally limited to own function
* Sets priorities for the team to ensure task completion
* Coordinates work activities with other supervisors
* Develops plans to meet short-term objectives
* Identifies and resolves operational problems using defined processes, expertise and judgment
* Decisions are guided by policies, procedures and business plan
* Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external)]
* Undergraduate degree or equivalent experience

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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