Job ID: U18070

Location: Houston, Texas, United States

The global network of Shell Trading companies encompasses Shell’s worldwide trading activities. The business possesses an unsurpassed portfolio in crude oil, refined products, natural gas, electrical power and chemicals, and positions Shell to leverage its scale, global reach, talent and financial strength to compete strongly in the evolving energy trading market.

With volumes of about 14 million barrels of crude oil equivalent per day, spread over Shell’s Oil Products, Gas & Power and Chemicals businesses, Shell Trading has the skill base and international scope to capitalize on trading opportunities inherent in Shell’s asset and market positions around the world. Shell Trading companies are sited in various locations, with key trading and marketing operations located in the Middle East, Asia, Europe and the Americas – including North America, South America and Canada.

At Shell our commitment is to satisfy the world’s need for energy with economically, socially and environmentally responsible solutions. We seek a high standard of performance, and understand that great ideas can change the world. If you want to work with a group of creative, ambitious and innovative professionals then you should consider Shell. We will provide you with the resources to put your ideas into action, worldwide opportunities to advance your career, and outstanding benefits and rewards that support your quality of life. Join us and let’s make a real difference together.

Shell Trading Services Company is currently seeking a Trading, IT Change & Release Manager, for their Houston, Texas location.

Responsibilities:

• Design Release Mgmt processes utilizing ITIL, industry best practice, and Group IT processes adapting for Shell Trading business
• Design and develop processes, procedures, and ways of working that will assist application developers with the planning, build, configuration and testing of hardware and software releases components (collection of changes) for live environments. This will entail working with the development & project teams to understand current issues and to ensure consistent packaging of releases
• Coordinate all releases affecting applications, infrastructure, or cross functional services
• Develop & Champion the new Release Management processes and ensure the business & IT understand the benefits and change/release schedule and coordinate communication of all changes to stakeholders
• Implement a global Release Management Process
• Plans and oversees the successful rollout of multiple sets of changes in a release of software and related hardware
• Designs and implements efficient procedures for the distribution and installation of Changes to IT systems
• Ensures that hardware and software being changed is traceable, secure and that only correct, authorized and tested versions are installed
• Ensure changes are in accordance with compliance rules
• Communicates and manage expectations of the Customer during the planning and rollout of new Releases
• Ensures that all changes within a release are effectively coordinated and that a release picks up all applicable pending changes (i.e. ensures nothing gets left out)

• Team player on Support Excellence Team working closely with the Change Coordinator and Incidence/Prob Mgr as it relates to Release Mgm
• Influence on the performance of release management in Shell Trading, in addition to impact to the business with regard to IT change & communication
• No direct budget responsibility but, through the Release Management processes, has indirect influence on availability of Trading IT systems including SOX-relevant financial applications
• No direct reports, but has influence over all Shell Trading IT staff regarding Release Management processes

Requirements:

• Must have legal authorization to work in the U.S. on a full-time basis for anyone other than current employer
• Experience with Change & Release management processes & enabling tools
• Experience in implementing and managing large-scale change across IT boundaries and geographies
• Proven ability to work collaboratively & influence others in a cross-functional, multi-application, multi-service providers environment
• Demonstrated understanding of application support processes
• Broad understanding of the overall application landscape
• Functional understanding of the other support processes, e.g., Service Level, Incident & Problem management

The Shell Group offers an outstanding benefits package. In order to be considered for this position, you must complete an online candidate profile at www.shell.com/careers. No phone inquiries will be accepted.

Application Deadline: Thursday 08 January 2009

Number of Vacancies: 1

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.
The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

Apply here

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Tags: Houston, IT Change, Manager, Texas, Trading, United States